This release was a little unusual for us, in that it involved more than a few moments of downtime. If you logged in within the 16 minutes of downtime you’ll have been one of the first ever to see our ‘down for maintenance’ page. To minimise disruption we completed the update on a Saturday night as it’s the time we see the least app traffic during the week.
The downtime was required to update some infrastructure – the software run on our application servers and optimisation of our databases. All incidents and planned maintenance are reported on the Concentric status page. You can subscribe to status updates on that page should that be helpful in your role.